IT Application Specialist

IT Application Specialist

IT user 2


This Apprenticeship provides the apprentice with the competence, skills and knowledge to work effectively and efficiently with IT systems, communication and productivity tools and software applications.

This includes the creation and amendment of many types of formatted information including documents, diagrams, spreadsheets and presentations. It also includes maintaining simple websites, using the internet to find and exchange information and using social media to disseminate information.

On Intermediate Level Apprenticeship you could work as a Data Administrator, entering and editing data using software such as Customer Relationship Management; Accounts; Payroll and Stock control systems. You would also be producing routine reports from the data held.

Whereas on the Advanced Level Apprenticeship you could work as a Website manager, planning and contributing to designing websites; creating multimedia content for websites; and working with IT professionals to build new sites.


Entry Requirements

Learners should be employed for 30+ hours per week in an IT environment and should be undertaking work which satisfies that criteria of the qualification.

Maths, English and ICT at GCSE A*-C, Level 2 Functional skills or Level 2 Key Skills are not required but if held, will exempt the learner from these elements of the Apprenticeship framework.


Course Structure

The combined Diploma in IT User includes:

  • Knowledge of the vocational area
  • Competency in the vocational area
  • Personal Learning and Thinking skills
  • Employee Rights and Responsibilities

If applicable, learners will also work towards:

  • Level 1/2 Functional Skills in English
  • Level 1/2 Functional Skills in Maths
  • Level 2 Functional Skills in ICT

Assessment Methods

Assessment for the Diploma in IT User will take place in the work environment.

An assigned assessor will visit the learner once a month for 1-2 hours in order to assess competency and knowledge in the vocational area. 

Online tests may need to be completed if the learner is working towards Maths, English and ICT qualifications.

E-Learning will be completed to work towards Personal Learning and Thinking Skills, Employee Rights and Responsibilities and any Maths, English or ICT required.

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